Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12453
VM0012453Goldmember12453@example.test · +601110012453 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
3,104
Current loyalty balance
Lifetime Spend
RM 3,881
Across 43 visits
Total Visits
43
Since 2024-06-06
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
99d
2026-07-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,104 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 10
Outlet purchase
2026-06-20 · Member activity · RM 74.25
App session
2026-06-08 · OPLUMO Outlet 10
Points credited
2026-05-27 · Member activity · RM 84.15
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 10
Outlet purchase
2026-05-03 · Member activity · RM 94.05
Points credited
2026-04-21 · OPLUMO Outlet 10
Outlet purchase
2026-04-09 · Member activity · RM 103.95