Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12441
VM0012441Membermember12441@example.test · +601110012441 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
341
Current loyalty balance
Lifetime Spend
RM 427
Across 17 visits
Total Visits
17
Since 2025-08-05
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
341 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 15
Outlet purchase
2026-05-08 · Member activity · RM 20.25
App session
2026-04-26 · OPLUMO Outlet 15
Points credited
2026-04-14 · Member activity · RM 22.95
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 15
Outlet purchase
2026-03-21 · Member activity · RM 25.65
Points credited
2026-03-09 · OPLUMO Outlet 15
Outlet purchase
2026-02-25 · Member activity · RM 28.35