Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01244
VM0001244Membermember1244@example.test · +601110001244 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
216
Current loyalty balance
Lifetime Spend
RM 271
Across 4 visits
Total Visits
4
Since 2026-02-27
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
170d
2026-04-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
216 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 4
Outlet purchase
2026-04-10 · Member activity · RM 55.50
App session
2026-03-29 · OPLUMO Outlet 4
Points credited
2026-03-17 · Member activity · RM 62.90
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 4
Outlet purchase
2026-02-21 · Member activity · RM 70.30
Points credited
2026-02-09 · OPLUMO Outlet 4
Outlet purchase
2026-01-28 · Member activity · RM 77.70