Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12432
VM0012432Membermember12432@example.test · +601110012432 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted Out
Points Balance
487
Current loyalty balance
Lifetime Spend
RM 609
Across 5 visits
Total Visits
5
Since 2026-02-10
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
169d
2026-04-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
487 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 6
Outlet purchase
2026-04-11 · Member activity · RM 93.75
App session
2026-03-30 · OPLUMO Outlet 6
Points credited
2026-03-18 · Member activity · RM 106.25
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 6
Outlet purchase
2026-02-22 · Member activity · RM 118.75
Points credited
2026-02-10 · OPLUMO Outlet 6
Outlet purchase
2026-01-29 · Member activity · RM 131.25