Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12430
VM0012430Silvermember12430@example.test · +601110012430 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
2,210
Current loyalty balance
Lifetime Spend
RM 2,763
Across 45 visits
Total Visits
45
Since 2024-06-05
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
64d
2026-08-06
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
2,210 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 4
Outlet purchase
2026-07-25 · Member activity · RM 60.75
App session
2026-07-13 · OPLUMO Outlet 4
Points credited
2026-07-01 · Member activity · RM 68.85
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 4
Outlet purchase
2026-06-07 · Member activity · RM 76.95
Points credited
2026-05-26 · OPLUMO Outlet 4
Outlet purchase
2026-05-14 · Member activity · RM 85.05