Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12429
VM0012429Silvermember12429@example.test · +601110012429 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,330
Current loyalty balance
Lifetime Spend
RM 2,914
Across 20 visits
Total Visits
20
Since 2025-10-27
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,330 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 3
Outlet purchase
2026-09-22 · Member activity · RM 128.25
App session
2026-09-10 · OPLUMO Outlet 3
Points credited
2026-08-29 · Member activity · RM 145.35
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 3
Outlet purchase
2026-08-05 · Member activity · RM 162.45
Points credited
2026-07-24 · OPLUMO Outlet 3
Outlet purchase
2026-07-12 · Member activity · RM 179.55