Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12420
VM0012420Goldmember12420@example.test · +601110012420 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,329
Current loyalty balance
Lifetime Spend
RM 4,162
Across 44 visits
Total Visits
44
Since 2024-03-08
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,329 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 11
Outlet purchase
2026-04-09 · Member activity · RM 71.25
App session
2026-03-28 · OPLUMO Outlet 11
Points credited
2026-03-16 · Member activity · RM 80.75
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 11
Outlet purchase
2026-02-20 · Member activity · RM 90.25
Points credited
2026-02-08 · OPLUMO Outlet 11
Outlet purchase
2026-01-27 · Member activity · RM 99.75