Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M1
Michelle 12419
VM0012419Silvermember12419@example.test · +601110012419 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted In
Points Balance
1,187
Current loyalty balance
Lifetime Spend
RM 1,485
Across 9 visits
Total Visits
9
Since 2026-05-16
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,187 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 10
Outlet purchase
2026-09-25 · Member activity · RM 132.75
App session
2026-09-13 · OPLUMO Outlet 10
Points credited
2026-09-01 · Member activity · RM 150.45
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 10
Outlet purchase
2026-08-08 · Member activity · RM 168.15
Points credited
2026-07-27 · OPLUMO Outlet 10
Outlet purchase
2026-07-15 · Member activity · RM 185.85