Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12393
VM0012393Membermember12393@example.test · +601110012393 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
819
Current loyalty balance
Lifetime Spend
RM 1,024
Across 14 visits
Total Visits
14
Since 2025-09-07
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
163d
2026-04-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
819 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 1
Outlet purchase
2026-04-17 · Member activity · RM 70.50
App session
2026-04-05 · OPLUMO Outlet 1
Points credited
2026-03-24 · Member activity · RM 79.90
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 1
Outlet purchase
2026-02-28 · Member activity · RM 89.30
Points credited
2026-02-16 · OPLUMO Outlet 1
Outlet purchase
2026-02-04 · Member activity · RM 98.70