Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12390
VM0012390Silvermember12390@example.test · +601110012390 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
1,058
Current loyalty balance
Lifetime Spend
RM 1,323
Across 17 visits
Total Visits
17
Since 2025-08-06
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
141d
2026-05-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,058 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 15
Outlet purchase
2026-05-09 · Member activity · RM 57.00
App session
2026-04-27 · OPLUMO Outlet 15
Points credited
2026-04-15 · Member activity · RM 64.60
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 15
Outlet purchase
2026-03-22 · Member activity · RM 72.20
Points credited
2026-03-10 · OPLUMO Outlet 15
Outlet purchase
2026-02-26 · Member activity · RM 79.80