Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 12389
VM0012389Membermember12389@example.test · +601110012389 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
692
Current loyalty balance
Lifetime Spend
RM 866
Across 18 visits
Total Visits
18
Since 2025-11-08
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
692 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 14
Outlet purchase
2026-08-29 · Member activity · RM 29.25
App session
2026-08-17 · OPLUMO Outlet 14
Points credited
2026-08-05 · Member activity · RM 33.15
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 14
Outlet purchase
2026-07-12 · Member activity · RM 37.05
Points credited
2026-06-30 · OPLUMO Outlet 14
Outlet purchase
2026-06-18 · Member activity · RM 40.95