Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 12388
VM0012388Goldmember12388@example.test · +601110012388 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,581
Current loyalty balance
Lifetime Spend
RM 3,226
Across 23 visits
Total Visits
23
Since 2025-08-12
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,581 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 13
Outlet purchase
2026-08-31 · Member activity · RM 114.00
App session
2026-08-19 · OPLUMO Outlet 13
Points credited
2026-08-07 · Member activity · RM 129.20
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 13
Outlet purchase
2026-07-14 · Member activity · RM 144.40
Points credited
2026-07-02 · OPLUMO Outlet 13
Outlet purchase
2026-06-20 · Member activity · RM 159.60