Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 12385
VM0012385Membermember12385@example.test · +601110012385 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
469
Current loyalty balance
Lifetime Spend
RM 587
Across 10 visits
Total Visits
10
Since 2026-04-26
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
469 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 10
Outlet purchase
2026-09-23 · Member activity · RM 40.50
App session
2026-09-11 · OPLUMO Outlet 10
Points credited
2026-08-30 · Member activity · RM 45.90
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 10
Outlet purchase
2026-08-06 · Member activity · RM 51.30
Points credited
2026-07-25 · OPLUMO Outlet 10
Outlet purchase
2026-07-13 · Member activity · RM 56.70