Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12384
VM0012384Silvermember12384@example.test · +601110012384 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,317
Current loyalty balance
Lifetime Spend
RM 2,897
Across 21 visits
Total Visits
21
Since 2025-06-10
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
126d
2026-06-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,317 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 9
Outlet purchase
2026-05-24 · Member activity · RM 112.50
App session
2026-05-12 · OPLUMO Outlet 9
Points credited
2026-04-30 · Member activity · RM 127.50
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 9
Outlet purchase
2026-04-06 · Member activity · RM 142.50
Points credited
2026-03-25 · OPLUMO Outlet 9
Outlet purchase
2026-03-13 · Member activity · RM 157.50