Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12370
VM0012370Silvermember12370@example.test · +601110012370 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,004
Current loyalty balance
Lifetime Spend
RM 1,256
Across 14 visits
Total Visits
14
Since 2026-02-03
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,004 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 12
Outlet purchase
2026-09-13 · Member activity · RM 54.75
App session
2026-09-01 · OPLUMO Outlet 12
Points credited
2026-08-20 · Member activity · RM 62.05
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 12
Outlet purchase
2026-07-27 · Member activity · RM 69.35
Points credited
2026-07-15 · OPLUMO Outlet 12
Outlet purchase
2026-07-03 · Member activity · RM 76.65