Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12354
VM0012354Goldmember12354@example.test · +601110012354 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,280
Current loyalty balance
Lifetime Spend
RM 4,101
Across 29 visits
Total Visits
29
Since 2025-04-17
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
36d
2026-09-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,280 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 13
Outlet purchase
2026-08-22 · Member activity · RM 120.00
App session
2026-08-10 · OPLUMO Outlet 13
Points credited
2026-07-29 · Member activity · RM 136.00
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 13
Outlet purchase
2026-07-05 · Member activity · RM 152.00
Points credited
2026-06-23 · OPLUMO Outlet 13
Outlet purchase
2026-06-11 · Member activity · RM 168.00