Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 12352
VM0012352Membermember12352@example.test · +601110012352 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
833
Current loyalty balance
Lifetime Spend
RM 1,041
Across 38 visits
Total Visits
38
Since 2024-11-03
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
833 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 11
Outlet purchase
2026-08-19 · Member activity · RM 24.00
App session
2026-08-07 · OPLUMO Outlet 11
Points credited
2026-07-26 · Member activity · RM 27.20
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 11
Outlet purchase
2026-07-02 · Member activity · RM 30.40
Points credited
2026-06-20 · OPLUMO Outlet 11
Outlet purchase
2026-06-08 · Member activity · RM 33.60