Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 01235
VM0001235Membermember1235@example.test · +601110001235 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted In
Points Balance
669
Current loyalty balance
Lifetime Spend
RM 837
Across 20 visits
Total Visits
20
Since 2025-09-21
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
669 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 12
Outlet purchase
2026-08-17 · Member activity · RM 29.25
App session
2026-08-05 · OPLUMO Outlet 12
Points credited
2026-07-24 · Member activity · RM 33.15
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 12
Outlet purchase
2026-06-30 · Member activity · RM 37.05
Points credited
2026-06-18 · OPLUMO Outlet 12
Outlet purchase
2026-06-06 · Member activity · RM 40.95