Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 12340
VM0012340Goldmember12340@example.test · +601110012340 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,726
Current loyalty balance
Lifetime Spend
RM 3,408
Across 35 visits
Total Visits
35
Since 2025-01-02
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,726 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 16
Outlet purchase
2026-08-25 · Member activity · RM 64.50
App session
2026-08-13 · OPLUMO Outlet 16
Points credited
2026-08-01 · Member activity · RM 73.10
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 16
Outlet purchase
2026-07-08 · Member activity · RM 81.70
Points credited
2026-06-26 · OPLUMO Outlet 16
Outlet purchase
2026-06-14 · Member activity · RM 90.30