Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12336
VM0012336Goldmember12336@example.test · +601110012336 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
3,459
Current loyalty balance
Lifetime Spend
RM 4,324
Across 37 visits
Total Visits
37
Since 2024-11-21
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,459 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 12
Outlet purchase
2026-08-19 · Member activity · RM 75.75
App session
2026-08-07 · OPLUMO Outlet 12
Points credited
2026-07-26 · Member activity · RM 85.85
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 12
Outlet purchase
2026-07-02 · Member activity · RM 95.95
Points credited
2026-06-20 · OPLUMO Outlet 12
Outlet purchase
2026-06-08 · Member activity · RM 106.05