Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 12313
VM0012313Goldmember12313@example.test · +601110012313 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
3,156
Current loyalty balance
Lifetime Spend
RM 3,946
Across 26 visits
Total Visits
26
Since 2025-06-02
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
44d
2026-08-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,156 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 6
Outlet purchase
2026-08-14 · Member activity · RM 120.75
App session
2026-08-02 · OPLUMO Outlet 6
Points credited
2026-07-21 · Member activity · RM 136.85
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 6
Outlet purchase
2026-06-27 · Member activity · RM 152.95
Points credited
2026-06-15 · OPLUMO Outlet 6
Outlet purchase
2026-06-03 · Member activity · RM 169.05