Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12300
VM0012300Membermember12300@example.test · +601110012300 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
547
Current loyalty balance
Lifetime Spend
RM 685
Across 11 visits
Total Visits
11
Since 2026-03-09
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
547 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 10
Outlet purchase
2026-08-24 · Member activity · RM 57.75
App session
2026-08-12 · OPLUMO Outlet 10
Points credited
2026-07-31 · Member activity · RM 65.45
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 10
Outlet purchase
2026-07-07 · Member activity · RM 73.15
Points credited
2026-06-25 · OPLUMO Outlet 10
Outlet purchase
2026-06-13 · Member activity · RM 80.85