Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
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Daniel 01230
VM0001230Membermember1230@example.test · +601110001230 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
484
Current loyalty balance
Lifetime Spend
RM 605
Across 13 visits
Total Visits
13
Since 2025-11-30
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
97d
2026-07-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
484 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 7
Outlet purchase
2026-06-22 · Member activity · RM 39.00
App session
2026-06-10 · OPLUMO Outlet 7
Points credited
2026-05-29 · Member activity · RM 44.20
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 7
Outlet purchase
2026-05-05 · Member activity · RM 49.40
Points credited
2026-04-23 · OPLUMO Outlet 7
Outlet purchase
2026-04-11 · Member activity · RM 54.60