Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M1
Michelle 12299
VM0012299Membermember12299@example.test · +601110012299 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
791
Current loyalty balance
Lifetime Spend
RM 990
Across 10 visits
Total Visits
10
Since 2026-04-26
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
791 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 9
Outlet purchase
2026-09-23 · Member activity · RM 69.00
App session
2026-09-11 · OPLUMO Outlet 9
Points credited
2026-08-30 · Member activity · RM 78.20
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 9
Outlet purchase
2026-08-06 · Member activity · RM 87.40
Points credited
2026-07-25 · OPLUMO Outlet 9
Outlet purchase
2026-07-13 · Member activity · RM 96.60