Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12282
VM0012282Goldmember12282@example.test · +601110012282 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,735
Current loyalty balance
Lifetime Spend
RM 4,670
Across 38 visits
Total Visits
38
Since 2024-07-15
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
150d
2026-05-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,735 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 9
Outlet purchase
2026-04-30 · Member activity · RM 82.50
App session
2026-04-18 · OPLUMO Outlet 9
Points credited
2026-04-06 · Member activity · RM 93.50
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 9
Outlet purchase
2026-03-13 · Member activity · RM 104.50
Points credited
2026-03-01 · OPLUMO Outlet 9
Outlet purchase
2026-02-17 · Member activity · RM 115.50