Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 12279
VM0012279Goldmember12279@example.test · +601110012279 · Preferred outlet: OPLUMO Outlet 6
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,777
Current loyalty balance
Lifetime Spend
RM 3,472
Across 23 visits
Total Visits
23
Since 2025-09-08
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,777 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 6
Outlet purchase
2026-09-27 · Member activity · RM 120.75
App session
2026-09-15 · OPLUMO Outlet 6
Points credited
2026-09-03 · Member activity · RM 136.85
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 6
Outlet purchase
2026-08-10 · Member activity · RM 152.95
Points credited
2026-07-29 · OPLUMO Outlet 6
Outlet purchase
2026-07-17 · Member activity · RM 169.05