Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12273
VM0012273Goldmember12273@example.test · +601110012273 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
2,745
Current loyalty balance
Lifetime Spend
RM 3,432
Across 23 visits
Total Visits
23
Since 2025-03-28
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,745 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 17
Outlet purchase
2026-04-16 · Member activity · RM 114.00
App session
2026-04-04 · OPLUMO Outlet 17
Points credited
2026-03-23 · Member activity · RM 129.20
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 17
Outlet purchase
2026-02-27 · Member activity · RM 144.40
Points credited
2026-02-15 · OPLUMO Outlet 17
Outlet purchase
2026-02-03 · Member activity · RM 159.60