Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12270
VM0012270Silvermember12270@example.test · +601110012270 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
1,710
Current loyalty balance
Lifetime Spend
RM 2,138
Across 14 visits
Total Visits
14
Since 2026-02-05
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,710 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 14
Outlet purchase
2026-09-15 · Member activity · RM 134.25
App session
2026-09-03 · OPLUMO Outlet 14
Points credited
2026-08-22 · Member activity · RM 152.15
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 14
Outlet purchase
2026-07-29 · Member activity · RM 170.05
Points credited
2026-07-17 · OPLUMO Outlet 14
Outlet purchase
2026-07-05 · Member activity · RM 187.95