Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 12266
VM0012266Membermember12266@example.test · +601110012266 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
618
Current loyalty balance
Lifetime Spend
RM 773
Across 35 visits
Total Visits
35
Since 2024-12-30
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
618 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 10
Outlet purchase
2026-08-22 · Member activity · RM 18.75
App session
2026-08-10 · OPLUMO Outlet 10
Points credited
2026-07-29 · Member activity · RM 21.25
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 10
Outlet purchase
2026-07-05 · Member activity · RM 23.75
Points credited
2026-06-23 · OPLUMO Outlet 10
Outlet purchase
2026-06-11 · Member activity · RM 26.25