Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12261
VM0012261Silvermember12261@example.test · +601110012261 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,234
Current loyalty balance
Lifetime Spend
RM 1,543
Across 16 visits
Total Visits
16
Since 2025-08-23
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,234 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 5
Outlet purchase
2026-05-08 · Member activity · RM 74.25
App session
2026-04-26 · OPLUMO Outlet 5
Points credited
2026-04-14 · Member activity · RM 84.15
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 5
Outlet purchase
2026-03-21 · Member activity · RM 94.05
Points credited
2026-03-09 · OPLUMO Outlet 5
Outlet purchase
2026-02-25 · Member activity · RM 103.95