Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01226
VM0001226Silvermember1226@example.test · +601110001226 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,612
Current loyalty balance
Lifetime Spend
RM 2,015
Across 18 visits
Total Visits
18
Since 2025-11-03
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
34d
2026-09-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,612 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 3
Outlet purchase
2026-08-24 · Member activity · RM 81.75
App session
2026-08-12 · OPLUMO Outlet 3
Points credited
2026-07-31 · Member activity · RM 92.65
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 3
Outlet purchase
2026-07-07 · Member activity · RM 103.55
Points credited
2026-06-25 · OPLUMO Outlet 3
Outlet purchase
2026-06-13 · Member activity · RM 114.45