Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12258
VM0012258Membermember12258@example.test · +601110012258 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
126
Current loyalty balance
Lifetime Spend
RM 158
Across 6 visits
Total Visits
6
Since 2026-01-28
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
126 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 2
Outlet purchase
2026-04-16 · Member activity · RM 21.00
App session
2026-04-04 · OPLUMO Outlet 2
Points credited
2026-03-23 · Member activity · RM 23.80
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 2
Outlet purchase
2026-02-27 · Member activity · RM 26.60
Points credited
2026-02-15 · OPLUMO Outlet 2
Outlet purchase
2026-02-03 · Member activity · RM 29.40