Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12249
VM0012249Membermember12249@example.test · +601110012249 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
947
Current loyalty balance
Lifetime Spend
RM 1,184
Across 24 visits
Total Visits
24
Since 2025-03-26
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
947 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 10
Outlet purchase
2026-05-02 · Member activity · RM 48.00
App session
2026-04-20 · OPLUMO Outlet 10
Points credited
2026-04-08 · Member activity · RM 54.40
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 10
Outlet purchase
2026-03-15 · Member activity · RM 60.80
Points credited
2026-03-03 · OPLUMO Outlet 10
Outlet purchase
2026-02-19 · Member activity · RM 67.20