Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 12244
VM0012244Silvermember12244@example.test · +601110012244 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,464
Current loyalty balance
Lifetime Spend
RM 1,831
Across 31 visits
Total Visits
31
Since 2025-04-17
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
0d
2026-10-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,464 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 5
Outlet purchase
2026-09-27 · Member activity · RM 39.00
App session
2026-09-15 · OPLUMO Outlet 5
Points credited
2026-09-03 · Member activity · RM 44.20
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 5
Outlet purchase
2026-08-10 · Member activity · RM 49.40
Points credited
2026-07-29 · OPLUMO Outlet 5
Outlet purchase
2026-07-17 · Member activity · RM 54.60