Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01224
VM0001224Silvermember1224@example.test · +601110001224 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,348
Current loyalty balance
Lifetime Spend
RM 1,686
Across 23 visits
Total Visits
23
Since 2025-05-15
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
116d
2026-06-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,348 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 1
Outlet purchase
2026-06-03 · Member activity · RM 69.00
App session
2026-05-22 · OPLUMO Outlet 1
Points credited
2026-05-10 · Member activity · RM 78.20
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 1
Outlet purchase
2026-04-16 · Member activity · RM 87.40
Points credited
2026-04-04 · OPLUMO Outlet 1
Outlet purchase
2026-03-23 · Member activity · RM 96.60