Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12225
VM0012225Goldmember12225@example.test · +601110012225 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
4,274
Current loyalty balance
Lifetime Spend
RM 5,343
Across 44 visits
Total Visits
44
Since 2024-08-04
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
22d
2026-09-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,274 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 3
Outlet purchase
2026-09-05 · Member activity · RM 87.75
App session
2026-08-24 · OPLUMO Outlet 3
Points credited
2026-08-12 · Member activity · RM 99.45
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 3
Outlet purchase
2026-07-19 · Member activity · RM 111.15
Points credited
2026-07-07 · OPLUMO Outlet 3
Outlet purchase
2026-06-25 · Member activity · RM 122.85