Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 12210
VM0012210Silvermember12210@example.test · +601110012210 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,682
Current loyalty balance
Lifetime Spend
RM 2,103
Across 44 visits
Total Visits
44
Since 2024-05-16
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,682 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 5
Outlet purchase
2026-06-17 · Member activity · RM 39.75
App session
2026-06-05 · OPLUMO Outlet 5
Points credited
2026-05-24 · Member activity · RM 45.05
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 5
Outlet purchase
2026-04-30 · Member activity · RM 50.35
Points credited
2026-04-18 · OPLUMO Outlet 5
Outlet purchase
2026-04-06 · Member activity · RM 55.65