Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01221
VM0001221Goldmember1221@example.test · +601110001221 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,451
Current loyalty balance
Lifetime Spend
RM 5,564
Across 40 visits
Total Visits
40
Since 2024-10-31
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
6d
2026-10-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,451 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 15
Outlet purchase
2026-09-21 · Member activity · RM 85.50
App session
2026-09-09 · OPLUMO Outlet 15
Points credited
2026-08-28 · Member activity · RM 96.90
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 15
Outlet purchase
2026-08-04 · Member activity · RM 108.30
Points credited
2026-07-23 · OPLUMO Outlet 15
Outlet purchase
2026-07-11 · Member activity · RM 119.70