Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12201
VM0012201Membermember12201@example.test · +601110012201 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
182
Current loyalty balance
Lifetime Spend
RM 228
Across 10 visits
Total Visits
10
Since 2026-04-18
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
182 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 13
Outlet purchase
2026-09-15 · Member activity · RM 21.00
App session
2026-09-03 · OPLUMO Outlet 13
Points credited
2026-08-22 · Member activity · RM 23.80
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 13
Outlet purchase
2026-07-29 · Member activity · RM 26.60
Points credited
2026-07-17 · OPLUMO Outlet 13
Outlet purchase
2026-07-05 · Member activity · RM 29.40