Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01220
VM0001220Silvermember1220@example.test · +601110001220 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,364
Current loyalty balance
Lifetime Spend
RM 2,955
Across 38 visits
Total Visits
38
Since 2024-11-29
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,364 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 14
Outlet purchase
2026-09-14 · Member activity · RM 67.50
App session
2026-09-02 · OPLUMO Outlet 14
Points credited
2026-08-21 · Member activity · RM 76.50
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 14
Outlet purchase
2026-07-28 · Member activity · RM 85.50
Points credited
2026-07-16 · OPLUMO Outlet 14
Outlet purchase
2026-07-04 · Member activity · RM 94.50