Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12190
VM0012190Membermember12190@example.test · +601110012190 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted Out
Points Balance
247
Current loyalty balance
Lifetime Spend
RM 309
Across 7 visits
Total Visits
7
Since 2026-06-01
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
22d
2026-09-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
247 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 2
Outlet purchase
2026-09-05 · Member activity · RM 43.50
App session
2026-08-24 · OPLUMO Outlet 2
Points credited
2026-08-12 · Member activity · RM 49.30
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 2
Outlet purchase
2026-07-19 · Member activity · RM 55.10
Points credited
2026-07-07 · OPLUMO Outlet 2
Outlet purchase
2026-06-25 · Member activity · RM 60.90