Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 12184
VM0012184Membermember12184@example.test · +601110012184 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
288
Current loyalty balance
Lifetime Spend
RM 360
Across 3 visits
Total Visits
3
Since 2026-07-22
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
288 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 13
Outlet purchase
2026-08-15 · Member activity · RM 105.75
App session
2026-08-03 · OPLUMO Outlet 13
Points credited
2026-07-22 · Member activity · RM 119.85
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 13
Outlet purchase
2026-06-28 · Member activity · RM 133.95
Points credited
2026-06-16 · OPLUMO Outlet 13
Outlet purchase
2026-06-04 · Member activity · RM 148.05