Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 12183
VM0012183Membermember12183@example.test · +601110012183 · Preferred outlet: OPLUMO Outlet 12
Birthday SoonLunch
Consent Status
Opted In
Points Balance
792
Current loyalty balance
Lifetime Spend
RM 991
Across 15 visits
Total Visits
15
Since 2026-01-01
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
792 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 12
Outlet purchase
2026-08-29 · Member activity · RM 39.75
App session
2026-08-17 · OPLUMO Outlet 12
Points credited
2026-08-05 · Member activity · RM 45.05
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 12
Outlet purchase
2026-07-12 · Member activity · RM 50.35
Points credited
2026-06-30 · OPLUMO Outlet 12
Outlet purchase
2026-06-18 · Member activity · RM 55.65