Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M1
Michelle 12179
VM0012179Silvermember12179@example.test · +601110012179 · Preferred outlet: OPLUMO Outlet 8
WeekendApp User
Consent Status
Opted Out
Points Balance
1,319
Current loyalty balance
Lifetime Spend
RM 1,650
Across 41 visits
Total Visits
41
Since 2024-10-15
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,319 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 8
Outlet purchase
2026-09-23 · Member activity · RM 35.25
App session
2026-09-11 · OPLUMO Outlet 8
Points credited
2026-08-30 · Member activity · RM 39.95
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 8
Outlet purchase
2026-08-06 · Member activity · RM 44.65
Points credited
2026-07-25 · OPLUMO Outlet 8
Outlet purchase
2026-07-13 · Member activity · RM 49.35