Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12177
VM0012177Membermember12177@example.test · +601110012177 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
94
Current loyalty balance
Lifetime Spend
RM 119
Across 1 visits
Total Visits
1
Since 2026-03-31
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
174d
2026-04-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
94 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 6
Outlet purchase
2026-04-06 · Member activity · RM 75.75
App session
2026-03-25 · OPLUMO Outlet 6
Points credited
2026-03-13 · Member activity · RM 85.85
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 6
Outlet purchase
2026-02-17 · Member activity · RM 95.95
Points credited
2026-02-05 · OPLUMO Outlet 6
Outlet purchase
2026-01-24 · Member activity · RM 106.05