Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 12170
VM0012170Membermember12170@example.test · +601110012170 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
807
Current loyalty balance
Lifetime Spend
RM 1,009
Across 12 visits
Total Visits
12
Since 2026-03-09
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
807 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 16
Outlet purchase
2026-09-11 · Member activity · RM 55.50
App session
2026-08-30 · OPLUMO Outlet 16
Points credited
2026-08-18 · Member activity · RM 62.90
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 16
Outlet purchase
2026-07-25 · Member activity · RM 70.30
Points credited
2026-07-13 · OPLUMO Outlet 16
Outlet purchase
2026-07-01 · Member activity · RM 77.70