Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12166
VM0012166Membermember12166@example.test · +601110012166 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted Out
Points Balance
889
Current loyalty balance
Lifetime Spend
RM 1,111
Across 43 visits
Total Visits
43
Since 2024-04-13
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
889 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 12
Outlet purchase
2026-04-27 · Member activity · RM 19.50
App session
2026-04-15 · OPLUMO Outlet 12
Points credited
2026-04-03 · Member activity · RM 22.10
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 12
Outlet purchase
2026-03-10 · Member activity · RM 24.70
Points credited
2026-02-26 · OPLUMO Outlet 12
Outlet purchase
2026-02-14 · Member activity · RM 27.30