Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12156
VM0012156Silvermember12156@example.test · +601110012156 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,169
Current loyalty balance
Lifetime Spend
RM 1,462
Across 28 visits
Total Visits
28
Since 2025-05-11
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,169 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 2
Outlet purchase
2026-08-28 · Member activity · RM 33.00
App session
2026-08-16 · OPLUMO Outlet 2
Points credited
2026-08-04 · Member activity · RM 37.40
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 2
Outlet purchase
2026-07-11 · Member activity · RM 41.80
Points credited
2026-06-29 · OPLUMO Outlet 2
Outlet purchase
2026-06-17 · Member activity · RM 46.20