Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 12154
VM0012154Membermember12154@example.test · +601110012154 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted Out
Points Balance
694
Current loyalty balance
Lifetime Spend
RM 868
Across 6 visits
Total Visits
6
Since 2026-02-26
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
135d
2026-05-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
694 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 17
Outlet purchase
2026-05-15 · Member activity · RM 98.25
App session
2026-05-03 · OPLUMO Outlet 17
Points credited
2026-04-21 · Member activity · RM 111.35
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 17
Outlet purchase
2026-03-28 · Member activity · RM 124.45
Points credited
2026-03-16 · OPLUMO Outlet 17
Outlet purchase
2026-03-04 · Member activity · RM 137.55