Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 12153
VM0012153Platinummember12153@example.test · +601110012153 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted In
Points Balance
5,627
Current loyalty balance
Lifetime Spend
RM 7,035
Across 44 visits
Total Visits
44
Since 2024-08-19
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,627 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 16
Outlet purchase
2026-09-20 · Member activity · RM 98.25
App session
2026-09-08 · OPLUMO Outlet 16
Points credited
2026-08-27 · Member activity · RM 111.35
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 16
Outlet purchase
2026-08-03 · Member activity · RM 124.45
Points credited
2026-07-22 · OPLUMO Outlet 16
Outlet purchase
2026-07-10 · Member activity · RM 137.55